Pledges To Our Customers

No other solar company anywhere can offer the kind of peace of mind that homeownersFIRST™ Solar offers our customers!  It all starts with 12 rock-solid promises that we make to every customer and that we keep every time

TOP GRADE MATERIALS

TOP GRADE MATERIAL GUARANTEE

Many contractors offer varying grades of quality. However...
We prefer to do the job right the first time & we refuse to make excuses for not providing the highest-grade materials & most cutting-edge technology on the market today.

PROPERLY LICENSED & INSURED

COMPLETE INSURANCE COVERAGES

We take all the risk away by being fully bonded, licensed, & insured to include...
General Liability, Worker's Compensation, & Vehicle Insurance.

Did you know that if someone is here working on your home, and they fell off your roof or ladder, you could be sued?

EVERYTHING IN-HOUSE

NO SUBCONTRACTING- GUARANTEED

Everyone you deal with on our team is an in-house employee...
Most solar companies use subcontractors and most subcontractors work for 3 or 4 different companies at the same time. This leads to no-shows, job delays, and lawsuits.

EXPERIENCE MATTERS

INSTALLATION CREW GUARANTEE

With us, you are not dealing with yet another "Chuck in a Truck"...
We only employ crew members who are industry experienced, plus we put them through our own rigid professional training program. As a result, we have become the "go-to" installation hub for solar installs in the Carolinas.

A TIMELY INSTALL IS SAVED MONEY

60 DAY INSTALLATION GUARANTEE

Once your final design has been submitted for permits...
...we expedite the installation process, and guarantee to initiate the installation of your system in 60 days or less. If we don’t, we’ll pay your entire first year of solar payments up to $2,000.

DAY OF INSTALLATION

DAY OF INSTALLATION SATISFACTION GUARANTEE

Prior to commencing your installation, our Team Leader will...
...review the approved design with you and provide you with a final copy. Upon job completion (after your yard is "broom clean"), the crew leader will walk the entire project with you and inspect every part of your home that we touched.

PREMIUM AESTHETICS

CHOSEN WITH YOU IN MIND GUARANTEE

We will only use Tier 1 Premium Black modules for your installation...
...providing increased curb appeal which will attract buyers should you ever sell your home.

EDUCATION & EMPOWERMENT

AFTER INSTALLATION VISIT GUARANTEE

Upon system activation, a Customer Care Specialist will visit with you...
...to demonstrate every aspect of your system, including your 24/7 monitoring app so you will know how much your system is producing daily weekly, and monthly. No other company in the industry offers this.

SOLAR WITHOUT FEAR™

10 YEAR COVERAGE PLAN GUARANTEE

As our housewarming gift to you, we are including with your solar system...
...the Industry’s Leading Residential Solar Performance Plan with 100% Maintenance Coverage, 24/7 Professional Monitoring, Proactive Service Dispatch, and Live Support & Diagnostics- w/ an option to renew after the first 10 years.

PEACE OF MIND

10 YEAR WORKMANSHIP GUARANTEE

Any roof penetrations made when installing your solar system shall be...
...completely weather-tight (i.e. no no moisture shall pass through the penetrations made in the roof by our team). Any damage from moisture penetration shall be covered for 10 years from the date of commencement of installation.

ENERGY GUARANTEED- OR WE PAY!

25 YEAR SOLAR PERFORMANCE GUARANTEE

Every year – if your solar system generates less than 95% of forecasted energy...
...we pay you for that annual energy loss even if you experienced a bout of bad weather!

MAXIMUM RETURN ON INVESTMENT

5 LEVELS OF OPTIMIZATION AKA "5 x 3" SOLAR

Our whole systems approach maximizes the benefit of the solar panels by focusing on...
...multiple SOLUTIONS that reduce overall energy consumption. This allows us to offer a smaller, more affordable Solar System to offset the remaining energy consumption. LEARN MORE.

How Much Can You Save?